Onsite Support Specialist

Benefits of having an event Onsite Support Specialist

After you plan the perfect event, the last thing you want is for your attendees to be disappointed or have a less-than-perfect time. Let alone walk away and tell others what their experience was like.

We at Ortiz & Co. understand the amount of time, money, and effort that go into a successful event, from pre-planning all the way up to event day. Ensuring the event runs smoothly once you're on-site is a huge undertaking, and this is where an onsite Event Support Specialist can help.

What is an Onsite Support Specialist?

An Onsite Specialist is a behind-the-scenes second member of your team, but their job functions are confined to supporting your onsite needs and managing and executing all minor details, allowing you to focus on your more important tasks.

An Onsite Specialist can support the following areas:

  • Exhibitor customer service desk
  • Audio Visual customer service desk
  • Expo and show floor concierge
  • VIP arrival, departure, and onsite day-to-day management
  • Food & Beverage day-to-day management
  • Day-to-day management of all meeting rooms
  • Administration of VIP receptions, activities, and entertainment

No matter the onsite needs, Ortiz & Co. can make it easier for your teams.

What are the benefits?

Let us show you how …

Our experts analyze breakout rooms, assist exhibiting companies to make sure all their needs are met on the exhibit floor, handle audio-visual services booth orders as well as coordinate them with the operations team, act as concierges for VIPs upon arrival by taking all their onsite requests … to name a few.

Experts know the ins and outs of event planning and prevent problems before they occur. They can arrive onsite a few days before the event and execute all your plans.

Whatever the challenge, our specialists can and will overcome it while your team focuses on the more complex aspects of the event.

We can arrive onsite to make a difference. Call us today to find out more.