Services & Solutions
Onsite Support Specialist
Ortiz&Co.'s Onsite Support Specialists handle the behind-the-scenes details of your event, allowing your team to focus on what truly matters—creating an unforgettable experience for your attendees.
At Ortiz&Co., we understand the immense effort involved in planning the perfect event, and ensuring everything runs smoothly on the day is critical. That’s where our on-site Support Specialists come in. Acting as an extension of your team, they handle all the behind-the-scenes details, from managing exhibitor needs and coordinating audiovisual services to overseeing VIP arrangements and day-to-day operations. With our experts on-site, you can focus on the bigger picture while we ensure every detail is executed flawlessly, delivering an exceptional experience for your attendees.
What is an Onsite Support Specialist?
An Onsite Specialist is a second member of your team who works behind the scenes. Their job functions are confined to supporting your onsite needs and managing and executing all minor details, allowing you to focus on your more important tasks.
An Onsite Specialist can support the following areas:
Exhibitor customer service desk
Audio Visual customer service desk
Expo and show floor concierge
VIP arrival, departure, and onsite day-to-day management
Administration of VIP receptions, activities, and entertainment
No matter the onsite needs, Ortiz & Co. can make it easier for your teams.
What are the benefits?
Let us show you how …
Our experts analyze breakout rooms, assist exhibiting companies in meeting all their needs on the exhibit floor, handle audio-visual services booth orders and coordinate them with the operations team, and act as concierges for VIPs upon arrival by taking all their on-site requests … to name a few. Experts know the ins and outs of event planning and prevent problems before they occur. They can arrive onsite a few days before the event and execute all your plans. Whatever the challenge, our specialists can and will overcome it while your team focuses on the more complex aspects of the event. We can arrive onsite to make a difference. Call us today to find out more.