Onsite Support Specialists Who Prevent Problems Before They Occur

Planning the perfect event has a lot of components with day-to-day operations having the most moving parts of all. Ensure your careful preparation comes to life with extra experts onsite to handle any hiccup or request—without you even having to think about it. Acting as additional members of your team, onsite support specialists operate behind the scenes to manage every detail so you can focus on the big picture.

What Can an Onsite Support Specialist Do?

Our team understands the ins and outs of what makes an event successful, allowing them to pinpoint exactly what needs to be done when it needs doing. They can arrive at your venue a few days before attendees to flawlessly execute your vision.

Once your event starts, specialists can support in a variety of ways, including:

Analyzing breakout rooms to verify the room and technology is set up exactly as you want, as well as ensuring smooth transitions between sessions.

Assisting exhibiting companies on the show floor to confirm they have everything they need for a successful show.

Handling audiovisual services booth orders and coordinating requests with the operations team.

Acting as concierges for VIPs throughout the event, as well as administering VIP receptions, activities, and entertainment.

Overseeing exhibitor or audiovisual customer service desks, helping fulfill any needs for a smooth experience.

Serving as an expo and show floor concierge, offering personalized support and guidance to exhibitors and attendees, while also helping improve event flow and resolving any logistical or tech issues.

Let Us Be Part of Your Team

Personalized 1-on-1 support is what we’re known for with our clients and it’s what our onsite support specialists bring to the show floor. Let our experts assist your team in bringing your plans to life with precision.